Bulk SMS · USSD · Surveys

Every message
that matters.

Mobile Sasa is the all-in-one mobile messaging platform for businesses that need to reach people — fast, reliably, and at scale. Bulk SMS campaigns, USSD menus, shortcode surveys. One platform. Every phone.

99.9%
Uptime SLA
180+
Countries covered
<2s
Avg delivery time
10B+
Messages delivered
Bulk SMS

Send thousands.
Feel personal.

SMS has a 98% open rate. Most messages are read within 3 minutes of delivery. No algorithm. No inbox competition. Just your message, their phone.

98% open rate Read in under 3 mins Works on every phone No internet required

Banking & Finance

Transaction alerts, OTP codes, fraud warnings, and loan reminders delivered in under 2 seconds. Cut call-centre load by keeping customers informed before they pick up the phone.

"Your account has been debited KES 5,000. If not you, reply STOP."

Transport & Logistics

Booking confirmations, departure delays, driver assignments, arrival notices — sent automatically. Passengers stay calm because they stay in the loop.

"Your bus departs Platform 3 in 15 mins. Seat 12A. Safe travels!"

Retail & E-commerce

Flash sales that sell out in minutes. Loyalty rewards that bring customers back. Discount codes that convert. SMS open rates are 5× higher than email — use that edge.

"FLASH SALE: 30% off everything today only. Shop now: bit.ly/store"

Events & Entertainment

Sold-out shows start with an SMS. Send invitations, countdowns, last-minute ticket offers, and day-of reminders that fill every seat and drive ticket sales.

"Doors open at 7 PM tonight. Your ticket: TKT-8821. See you there!"

Healthcare

Appointment reminders that cut no-shows by up to 50%. Lab result notifications. Medication schedules. Respectful, timely communication that improves patient outcomes.

"Reminder: your appointment is tomorrow at 10 AM. Reply C to confirm."

Government & NGOs

Announce programs, coordinate volunteers, reach beneficiaries in remote areas. Communicate public service updates to thousands of citizens at once — no internet needed on their end.

"Vaccination drive at your local clinic this Saturday, 8 AM – 4 PM."

Associations & SACCOs

Monthly contribution reminders, meeting notices, AGM alerts, dividend announcements. Keep every member engaged without the paperwork.

"SACCO AGM: Saturday 10 AM, Town Hall. Your vote matters. RSVP now."

Individuals & Creators

Run your own broadcast channel. Whether you are a pastor, influencer, coach, or entrepreneur — keep your community updated the moment something happens.

"New episode is live! Listen now and share with someone who needs it."

Keyword opt-in

Grow your contact list with a single text

Put a shortcode keyword on your packaging, billboard, radio ad, or website. When someone texts it in, they are instantly registered, receive a confirmation reply, and appear in your contact list — ready for your next campaign. No form. No app. No friction.

Works for anyone with a mobile phone
Automatic confirmation reply on join
Instant opt-out with a single text
JOIN 21000
Welcome! You are now subscribed to updates from AcmeCorp. Text STOP at any time to unsubscribe.

Try it — text JOIN 21000 from your phone

USSD

Interactive menus.
Zero data. Full power.

USSD works on every phone ever made — the oldest Nokia, the cheapest Android, or the latest iPhone. No internet connection. No app to download. Your customer dials a short code and navigates a menu right from their keypad.

For markets where smartphone penetration is partial or data costs are a barrier, USSD is not a fallback — it is the primary channel. Banks, fintechs, and governments that win in these markets build for USSD first.

Works on every phone No internet required Real-time interaction Instant response

Mobile Banking

Balance checks, mini-statements, fund transfers, and bill payments — accessible to every customer, including those without a smartphone.

Customer Service Menus

Replace expensive IVR systems. Let customers self-serve: check order status, find the nearest branch, or raise a ticket — all from a feature phone.

Registration & Onboarding

Onboard new customers, members, or beneficiaries through a guided USSD flow. Collect structured data without requiring any internet access.

Payments & Top-ups

Let customers pay bills, buy airtime, or top up services without a data connection. Increase payment conversion by removing the internet barrier.

Government Services

Public service navigation for citizens who don't own smartphones. ID verification, social benefit checks, and program enrolment at the press of a keypad.

Live Polls & Voting

Run real-time audience polls, competition votes, or community decisions. Results update instantly, no app or data plan required.

*384#USSD

AcmeCorp Services

1. Check Balance

2. Send Money

3. Pay Bills

4. Buy Airtime

5. Customer Support

Reply:

_

A USSD session — works on any phone, anywhere, with no data connection

Surveys

Structured feedback.
From anyone. Anywhere.

Deploy a questionnaire via SMS or USSD shortcode and collect structured, analysable responses from thousands of respondents — no smartphone, no app, no internet required on their end. SMS surveys achieve response rates 7–8× higher than email surveys.

7–8× higher response vs email Works without internet Structured data export Real-time results dashboard
Most popular

NGOs & Development Orgs

Collect field data from beneficiaries in rural or underserved areas. Run impact assessments, baseline surveys, and KAP studies — even where there is no internet.

Customer Experience

NPS surveys, post-purchase ratings, service quality checks. Know exactly where you're winning and where you're losing — in real time, at scale.

HR & Employee Engagement

Anonymous pulse checks, satisfaction surveys, 360 feedback. Employees who might not speak up in a room will answer honestly on their phone.

Research & Academia

Roll out questionnaires to large, diverse samples. Collect clean, structured data in formats ready for SPSS, Excel, or any analysis tool.

Government & Public Sector

Citizen feedback, public consultation, service satisfaction. Reach constituents who may never visit a website or open an email.

Events & Conferences

Pre-event expectations, session ratings, post-event NPS. Get feedback while impressions are fresh, before attendees leave the venue.

Survey via SMS

Hello! Quick 2-question survey from AcmeNGO. Reply YES to participate or STOP to opt out.
YES
Q1: How satisfied are you with our service? Reply 1 (Very satisfied) 2 (Satisfied) 3 (Neutral) 4 (Dissatisfied)
2
Q2: Would you recommend us? Reply YES or NO.
YES
Thank you! Your feedback has been recorded. Have a great day.

A complete survey — delivered and collected entirely over SMS

Everything runs on one platform

Whether you are sending SMS, running USSD, or collecting survey responses — the same powerful infrastructure, analytics, and compliance tools sit underneath.

Real-time Analytics

Delivery rates, open rates, response rates — by campaign, channel, and time. Export any report for any range.

Contact Management

Import lists, segment audiences, manage opt-outs automatically. Clean data means higher deliverability.

Compliance Built In

Automatic DND enforcement, opt-out handling, and audit trails. Stay compliant with local regulations effortlessly.

Multi-Sender IDs

Manage multiple shortcodes and sender names across teams. Route messages through the right provider per country.

API Access

Integrate with your existing systems. REST API with webhooks for delivery receipts, inbound messages, and survey responses.

Scheduled & Recurring Sends

Set it once. Appointment reminders, monthly statements, recurring newsletters — automated on your schedule.

Ready to reach your audience?

Set up your account in under 2 minutes. No credit card required. Start with bulk SMS, add USSD and surveys when you need them.